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16 Aug 2020

Improve VoIP communication by troubleshooting common issues

2020-08-16T22:02:07-07:00

Voice over Internet Protocol (VoIP) phone systems are cheaper and more efficient than regular phones, and businesses are quickly adopting it. However, transitioning without a plan can cause a range of issues that can catch business owners by surprise. Here are a few you should keep in mind.

Any of these VoIP issues can tarnish your company’s reputation and result in a profit loss, so it’s important to implement the following solutions.

Jitter

Jitter or crackly sounding calls result from electromagnetic interference, damaged equipment, or insufficient enough bandwidth. Here are some ways to fix this:

  • Make sure the phone cables are not damaged
  • Move your VoIP equipment far apart from each other to avoid electromagnetic interference
  • Do a bandwidth speed test

Echoes and audio delays

Echoes and audio delays are common issues usually caused by network latency, headset lag, or the device itself. Here are tips to solve this problem:

  • Make sure the device is properly plugged in and has the latest software updates.
  • Unplug the phone and plug it […]
Improve VoIP communication by troubleshooting common issues2020-08-16T22:02:07-07:00
14 Aug 2020

Simplify your email management with these Gmail tricks

2020-08-14T08:00:06-07:00

Many Gmail users find the email service to be convenient and reliable, but they’ll be surprised to learn that the following hacks can make for an even better Gmail experience.

Undo Send

In the fast-paced world of business, mistakes happen. And because everybody deserves a second chance at writing that email, Gmail has provided a way to recall sent emails — as long as you do it immediately after hitting Send.

To recall your email, simply click on Undo or View Message > Undo beside the “Message Sent” prompt at the bottom left of your screen.

Gmail templates

Gmail templates, formerly known as canned responses, are pre-written email formats that you can use as is or as the starting point of a fresh email. These are great for regular messages that follow a specific template. Instead of writing the same lines of text over and over again, you can simply choose any of the customizable templates with a click of your mouse.

Access your Gmail templates […]

Simplify your email management with these Gmail tricks2020-08-14T08:00:06-07:00
12 Aug 2020

Don’t believe these disaster recovery myths

2020-08-12T08:00:59-07:00

Modern technology changes rapidly, but not all businesses can match its pace. When it comes to disaster recovery (DR), we see business owners clinging to ideas that no longer apply. It’s high time you learn the truth about the following DR myths, so you can stop believing them.

Myth 1: Tape backups are the best DR solution

Tape backups are physical objects that deteriorate over time. Try listening to a cassette tape from the ’90s. Its sound may be distorted already, or it probably doesn’t work at all. Similarly, your tape backups will start to fail as years pass. At first, only a few files will be affected, but you may gradually lose all your data.

It is also a common practice to store another set of tape backups outside your premises so that they will be safe in case a natural disaster befalls your office. However, if your storage spaces themselves are unsafe from natural disasters, this could pose a problem.

Unlike tape […]

Don’t believe these disaster recovery myths2020-08-12T08:00:59-07:00
11 Aug 2020

Use machine learning to analyze candidate information and recruit the best talent. Learn more about Microsoft Teams.

2020-09-02T14:02:33-07:00

The days of long, repeated interviews that go on for seemingly hours are rapidly fading into obscurity. Follow GeeksHD to learn how today's recruiters are leveraging #MachineLearning and #Microsoft #Teams to find the best candidates for today's enterprises.

Use machine learning to analyze candidate information and recruit the best talent. Learn more about Microsoft Teams.2020-09-02T14:02:33-07:00
10 Aug 2020

What is Teams?

2020-09-02T14:02:37-07:00

Learn why you'll have the best work collaboration with @Microsoft Teams Meetings and Calling. This video shows you all the features you need to bring your team together:

What is Teams?2020-09-02T14:02:37-07:00
10 Aug 2020

Microsoft Talentsoft Dior Partner Story

2020-09-02T14:02:41-07:00

The combination of fashion and technology is not something you see every day. But then again, the most unexpected combinations often produce the most spectacular results. Watch this video to see how #MachineLearning and #Microsoft #Teams are being used to elevate Dior's talent acquisition to new heights.

Microsoft Talentsoft Dior Partner Story2020-09-02T14:02:41-07:00
10 Aug 2020

Why the new Microsoft Edge is worth using

2020-08-10T08:00:48-07:00

Microsoft recently released a more stable version of its web browser, Microsoft Edge, which the company rebuilt from scratch. If you’re in the market for a new and high-performing browser, Microsoft Edge has several new features that are worth checking out.

1. Collections

Collections allows you to gather information from different sites, then organize, export, or return to it at a later time. Doing these can be especially difficult if you’re working across several sites and multiple devices.

To use this feature, simply click on the Collections button and a pane will open on the right side of your browser window. Here, you can easily drag and drop web pages, text, images, videos, and other elements into a group, which you can then import to a Word document or Excel workbook.

2. Vertical tabs

Vertical tabs are a handy feature if you often find yourself opening dozens of tabs at once at any given time. Instead of having to hover over or click on one […]

Why the new Microsoft Edge is worth using2020-08-10T08:00:48-07:00
6 Aug 2020

4 Facts about HIPAA and your IT

2020-08-06T08:00:39-07:00

Health Insurance Portability and Accountability Act (HIPAA) regulations pertaining to IT have become much clearer over the course of the past few years, but there are still a few areas in which your office might not be compliant. This isn’t necessarily because of negligence on your part, but rather a lack of understanding of the requirements. Let’s look at four concerns your practice should know about HIPAA and your IT.

Telehealth and mHealth are not always compliant

If your practice has invested in or is thinking about investing in telehealth or mobile health (mHealth), then you need to make sure that the tech you utilize is HIPAA-compliant. While most telehealth technology is HIPAA-approved, one or two additional measures may be required to make it compliant. An IT specialist should have no problem making sure your telehealth is up to code.

On the other hand, mHealth may be a little more problematic. While a lot of hardware and apps, including Fitbit and Apple Watch, […]

4 Facts about HIPAA and your IT2020-08-06T08:00:39-07:00
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