As moving to the cloud becomes less a matter of “if” and more a matter of “when” for most companies, the follow-up question is how best to go about doing so. This article identifies several key goals or opportunities companies will want to focus on as they enter into this process.
Customer relationship management (CRM) software can add value to your business in many ways. Next to being a very important sales improvement tool, CRM software strengthens your company’s professional image in the market. However, not all CRM users utilize the software a hundred percent. Here’s what you can do with CRM to get the job done:
Always update customer information
A CRM system is only effective when the data it provides is current. If the customer’s address, company name, or preferred method of contact has changed, your staff should update the information immediately, so your sales and marketing teams are always equipped with the right information and will know how to respond accordingly.
Use purchasing history for upselling opportunities
It’s easier to sell to existing customers than acquiring new ones. With your CRM, you can boost your sales performance by analyzing your existing clients’ purchasing history and designing promotions or events just for them. For example, if they recently purchased a razor from your online store, you can program your CRM […]
This infographic outlines common security breach scenarios caused by human error and the ways in which Microsoft 365 is addressing these problems through built-in security protocols.
Android users will have their hands full when they learn about the new features of the latest Android OS. Named Android 9 Pie, it offers a truly remarkable experience, what with innovations that will change the way you use Android. Here are some of them.
In Android 9 Pie, apps won’t be able to access your microphone, camera, and SensorManager sensors while running in the background. This prevents apps from abusing legitimate permissions they have been granted.
Another security enhancement is the lockdown mode. In case of an emergency, it lets you disable face- and fingerprint-based unlock, or any smart unlock options you have set up. You can enable this through Settings > Security & location > Lock screen preferences > Show lockdown option. To activate it, you just need to hold down the power button whereupon a new option will appear above the screenshot icon.
When you tap the lockdown icon, your phone will immediately lock and hide all lock screen notifications. To unlock it, you’ll need […]
This graphic identifies common security weaknesses that make small businesses easy targets for cybercriminals and provides insight on how best to address them.
A virtual machine (VM) is essentially one piece of software that contains operating systems, software, and files that take a portion of computing resources from your on-premises server. VMs behave like normal files, so you could deploy a fleet of them on any workstation with ease. But there are some drawbacks. Too many VMs can cause a logistical nightmare and cost your business a lot of money.
The problem with VM sprawl
VM sprawl is a phenomenon that occurs when there are too many virtual machines on a network. Keep in mind that VMs have the same licensing, security, and compliance requirements as your other computers and servers. So when administrators are given free rein to create as many virtual instances as they want, issues concerning the security and management of VMs begin to appear.
Having too many virtual instances running at the same time exhausts server resources. In fact, a majority of virtual servers are idle, which means companies are paying for licenses they’re not using. Unused VMs are […]
Many businesses nowadays are well-armed against email-based phishing scams, which is why scammers have moved over to VoIP (Voice over Internet Protocol) scams. Through “vishing scams,” hackers can pretend to be bank representatives and convince your employees to provide confidential financial details via a seemingly innocuous VoIP call. Take a look at why vishing is on the rise to understand how to keep your business from falling victim.
One of the main reasons vishing scams are increasing in frequency is the ease by which cybercriminals can hide their tracks and escape with minimal risk of detection.
Using a fake number, scammers can contact your employees, pretend to be a representative of a bank or government agency, ask for sensitive information — such as salary information, account numbers, and company intellectual property — and get away with it. Scammers can also manipulate local numbers to emulate multinational banks, which they will then use for various VoIP scams.
Marshall Public Schools are preparing their students for life after graduation using Windows 10 in S Mode. Students are able to gain valuable technological skills without requiring the school district to sacrifice security.
Google has combined many of its tools into one powerful productivity and collaboration platform for businesses. G Suite is now used by more than three million businesses for their day-to-day activities. These people can benefit from knowing the following tips on how to best use the G Suite.
Google Docs makes collaboration so easy and convenient, with members of your team able to comment, revise, suggest, and chat in real time on the same document. With the Activity feature, you can check when people last worked on a document. The Activity feature applies not just to Docs but also to Sheets and Slides.
The Work Insights dashboard can provide valuable information that helps you manage your work processes better. Reports and charts can show how people use Gmail, Google Docs, Calendar, and other apps. And you can use Work Insights to see how everyone in your company uses the entire suite. You’ll get insights on how […]
This article explores how marketers can get ahead of the curve when moving to LinkedIn-centered marketing in response to the passage of General Data Protection Regulation, an EU data protection law that is disrupting common email marketing strategies.