27 Feb 2019

Disaster recovery audit fail: A few lessons

2019-03-27T11:17:11-07:00

In talking about disaster recovery plans (DPR), it’s best to illustrate with real-world scenarios to help you understand things better. They offer concrete examples of successes and failures, and you can learn a lot from them. Here’s an example of a DPR audit and the lessons it offers.

Hosting certain types of data and managing a government network legally bind you to maintain DRPs. After an audit of the Michigan Department of Technology and Budget, several failures led to a trove of helpful tips for small- and medium-sized businesses attempting to create a bulletproof disaster recovery plan.

Update and test your plan frequently
What was one of the first and most obvious failures of the department’s DRP? It didn’t include plans to restore an essential piece of their infrastructure — the department’s intranet. Without it, the employees are unable to complete even the most basic of tasks.

The reason for the oversight? The last time the plan was updated was in 2011, leaving out more than six years of IT advancements. […]

Disaster recovery audit fail: A few lessons2019-03-27T11:17:11-07:00
26 Feb 2019

How to transfer files from Android via USB cable

2019-03-27T11:16:59-07:00

You can use Wi-Fi to transfer files between your Android phone and your PC or Mac, but if an internet connection is unavailable or unstable, there’s another option: use your trusted USB cable. Read on to find out how your USB cable can help you move files between devices without a hitch.

To transfer files from your Android device to your computer, you need the following:

  • Your Android phone
  • A computer with a USB port
  • A USB cable

Android file transfer for Windows

1. Unlock your phone.
2. Plug it into your computer’s USB port using a cable.
3. Your Android phone will display a “Charging this device via USB” notification. Tap on it.
4. Tapping on the notification will display other options. Select File Transfer under “Use USB for.”
5. Your computer will show a file transfer window. Drag and drop files from this window to your preferred location on your computer.
6. Once you’re done, eject your device from Windows by right-clicking the device and printers manager on the task bar […]

How to transfer files from Android via USB cable2019-03-27T11:16:59-07:00
26 Feb 2019

Moving files from Android to PC or Mac

2019-03-27T11:16:40-07:00

Maybe you ran out of phone memory so you need to transfer files from your mobile to your hard drive, or maybe you need a bigger screen to work on something and your computer provides that, or maybe you just really like reading how-to articles. Whatever brought you to this page, here’s how to transfer files from your Android to your computer.
To transfer files from your Android device to your computer, you need the following:

  • Your Android phone
  • A computer with a USB port
  • A USB cable

Android file transfer for Windows

1. Unlock your phone.
2. Plug it into your computer’s USB port using a cable.
3. Your Android phone will display a “Charging this device via USB” notification. Tap on it.
4. Tapping on the notification will display other options. Select File Transfer under “Use USB for.”
5. Your computer will show a file transfer window. Drag and drop files from this window to your preferred location on your computer.
6. Once you’re done, eject your device from Windows by […]

Moving files from Android to PC or Mac2019-03-27T11:16:40-07:00
25 Feb 2019

Virtualization containers 101

2019-03-27T11:16:29-07:00

The affordability of cloud computing and virtualization are helping small businesses do away with in-house IT hardware. Virtual containers are the next step in that trend. They come with plenty of benefits and are becoming easier to manage every day.

What are containers and why are they so popular?

Virtual containers are like digital versions of shipping containers, which use uniform packaging to simplify the portability and transportation of goods.

Virtual desktops, the predecessors to virtual containers, let users simply log into a web-based desktop, complete with a Recycle bin, Start bar, you name it. They’re wonderfully convenient, but require a fair amount of computing power to run. The next logical step was to let users work from non-cloud desktops, but connect them to individual apps powered by servers across a local network or internet connection.

A qualified IT professional just needs to gather everything an app needs to run, put it in a container, and give users a way to access it. The servers that make this possible are designed […]

Virtualization containers 1012019-03-27T11:16:29-07:00
22 Feb 2019

Cloud-hosted or on-premises VoIP?

2019-03-27T11:16:13-07:00

Business communication is different from traditional landlines. Today’s buzzwords are internet-based phone systems or VoIP. Before upgrading your old phones, determine where you want the new system to be: in the cloud or on-premises?

Installation and maintenance
On-premises VoIP phone systems are installed in your office and typically managed and maintained by your own personnel. While you can hire a third party to do this, you can’t avoid the hardware costs of setting up your VoIP phones.

Cloud-based VoIP, on the other hand, means all the software and hardware are hosted and maintained by a VoIP provider. Other than the physical phones, everything else is provided virtually, which means you won’t be bothered with expensive hardware costs nor will you need an in-house staff to manage the system.

But since all support requests must be addressed by your VoIP provider, service responsiveness and flexibility are crucial, as they can directly impact your daily […]

Cloud-hosted or on-premises VoIP?2019-03-27T11:16:13-07:00
21 Feb 2019

Understanding Office collaboration tools

2019-03-27T11:16:03-07:00

Office 365 is so chock-full of apps, it’s sometimes difficult to keep track of them all. Sure, you have the most popular tools like Word and Skype for Business, but there are three tools in the lineup that seem like they could be used the same way: Outlook Groups, Yammer, and Microsoft Teams. Read on to find out what makes these collaboration tools different from one another and when each of them should be used.

Outlook Groups

With Outlook Groups, every member gets a shared inbox, calendar, project planner, notebook, and document library. You also get the ability to connect to third-party apps such as Twitter, Trello, and Mailchimp, so notifications are sent directly to your shared inbox.

This means all relevant messages and information are contained in one place, so if a majority of your conversations occur via email, Outlook Groups is ideal. What’s more, HR and sales departments that communicate with external parties will also find plenty of uses for its email features.

A big drawback with Outlook Groups, […]

Understanding Office collaboration tools2019-03-27T11:16:03-07:00
19 Feb 2019

Company Sues Employee After She Falls for $250K CEO Fraud Scam

2019-02-19T10:25:50-07:00

A woman is being sued for sending approx. 250K of her employer’s cash to an online fraudster.  Patricia Reilly, who was working for the UK Peebles Media Group fell for a CEO Fraud Scam where the criminals sent her emails pretending Mrs Reilly’s boss.

The lawsuit alleges that Mrs Reilly ignored a warning from bankers about con artists tricking employees into making payments to companies. Mrs Reilly was giving evidence on the third day of proceedings at the highest civil court in Edinburgh after winding its way through lower courts.

Mrs Reilly handed over a total of £193,250 of the company’s money to fraudsters and the issue came to light a few days later when a colleague logged onto the firm’s online bank account and noticed a fraud warning. She told the court: “I was also told that to say I wasn’t flavour of the month was a major understatement.”

Lawyers acting for the company accuse Mrs Reilly of being negligent
 
Bankers refunded the firm £85,268.28 and Peebles is suing the former employee for the remaining sum of £107,984. […]
Company Sues Employee After She Falls for $250K CEO Fraud Scam2019-02-19T10:25:50-07:00
18 Feb 2019

Keeping track of your business online

2019-02-19T09:29:21-07:00

Google Alerts lets you monitor the web for mentions of your name, your business, and even your competitor. It’s Google’s user-friendly content change detection and notification service. You only need to follow simple instructions to get alerts whenever you have new mentions on the web! Learn more about this revolutionary tool.

What is Google Alerts?

Google Alerts allows you to monitor the web for interesting new content on topics of interest to your business. It can also be used to alert you whenever your business is mentioned anywhere online, whether on Facebook, Instagram, Twitter, or wherever.

How do You Sign Up For Google Alerts?

Signing up and using this service is easy peasy! Just visit the Google Alert website, log in to your preferred Google account (if you have multiple accounts), and type in the words and phrases for which you want to receive alerts.

How does Google Alerts Work?

Just type your business’s name into your Google Alerts account, and whenever Google encounters relevant posts that mention your company, it will […]

Keeping track of your business online2019-02-19T09:29:21-07:00
15 Feb 2019

iOS 12: Security settings to set up now

2019-02-19T09:29:08-07:00

Just updated to iOS 12, Apple’s latest software for iPhone and iPad? Have you checked out its new security and privacy settings? It’s a good idea to set these up right now so you can take full advantage of your device’s robust features.

Set a stronger passcode

iOS 12 now requires six-digit passcodes, and this means hackers will have a harder time cracking your passcode through a brute force attack.

That’s because you can now go above and beyond that by setting a passcode with 8, 12, or more digits, or even a combination of numbers and letters. To do this, go to Settings > Touch ID & Passcode (or Face ID & Passcode on iPhones and iPads with Face ID) and enter your current passcode. Next, tap on Change Passcode and from Passcode Options, choose between Custom Numeric Code and Custom Alphanumeric Code.

Enable two-factor authentication (2FA)

With 2FA, you’re required to input both your password and a unique code sent to your device as an extra layer of security. The […]

iOS 12: Security settings to set up now2019-02-19T09:29:08-07:00
Go to Top