29 Sep 2020

A company crazy about chocolate, serious about people, uses Microsoft Teams to build personal relationships

2020-10-20T09:18:08-07:00

When you add telephony capabilities to your existing @Microsoft Teams, you equip your team with a powerful system that has everything available in one single interface. Learn how #TonysChocolonely, an Amsterdam impact and chocolate company, uses this system to coordinate easily with their workers in Europe, America, and Africa.

A company crazy about chocolate, serious about people, uses Microsoft Teams to build personal relationships2020-10-20T09:18:08-07:00
28 Sep 2020

Perks of using dual monitors

2020-09-28T08:00:47-07:00

While dual monitor setups aren’t as popular as single monitor setups, you should consider working with two screens since doing so has a lot of advantages. Let’s take a look at some of the benefits of dual monitors.

Enhanced productivity

A survey by Jon Peddie Research shows that working with dual monitors increases overall productivity by 20–30%. Computer programmers, for example, can use one screen for source coding and the other for programming. By using dual monitors, they no longer need to toggle back and forth between tabs. This frees up time to complete more projects.

Better multitasking

Efficient multitasking requires adequate screen space to keep multiple applications simultaneously visible — a view that single monitors alone simply cannot accommodate. With a dual monitor setup, workers like customer service reps and web designers would no longer waste time scrolling up and down and resizing windows to fit the limited space. Instead, the enhanced visibility that dual monitors bring lets them focus on completing […]

Perks of using dual monitors2020-09-28T08:00:47-07:00
25 Sep 2020

Tips to avoid VoIP downtime

2020-09-25T08:00:09-07:00

Calamitous events such as wildfires and Category 5 hurricanes can happen at any time. If your company’s tech infrastructure isn’t prepared to weather these, it can put you out of business. One of the most essential technologies today is Voice over Internet Protocol (VoIP) telephony systems. Should a disaster knock your VoIP system offline, you may lose customers, productivity, and ultimately, profit. Avoid such losses by following these necessary procedures.

Choose your provider wisely

When evaluating VoIP systems, you must verify your provider’s service level agreements. Ask them about their security and availability guarantees, and how they’re able to achieve them.

Partner with the firm that can host your VoIP systems in facilities that are safe from local disasters such as flash floods or earthquakes. Your provider should also use advanced network security services to protect your calls.

Invest in VoIP monitoring services

Before implementing any of the two VoIP continuity solutions that follow, install a third-party VoIP monitoring service to keep tabs on the status of your phone system. This will identify […]

Tips to avoid VoIP downtime2020-09-25T08:00:09-07:00
23 Sep 2020

Make the most out of Microsoft Word with these tips

2020-09-23T08:00:53-07:00

Microsoft Word remains the word processing software of choice for businesses large and small. With Word, you can create a wide variety of documents, from reports to invoices to brochures. Word also has a number of features that, when utilized properly, could greatly enhance your productivity and efficiency at work. Let’s take a look at some of these.

Work on Word Online

Don’t have the Word app on your computer, tablet, or smartphone? Go to office.com, sign in with your Microsoft account, and open Word Online, the web version of Word.

Collaborate on files

You and your colleagues can now edit the same Word document simultaneously in real time. Simply save the document to your Microsoft OneDrive account, click Share, and send the link to the file to your coworkers. People with the link can access and edit the document using the Word desktop app or Word Online.

Keep editorial control

Use the Track Changes function of Word to monitor all edits made to your document. […]

Make the most out of Microsoft Word with these tips2020-09-23T08:00:53-07:00
22 Sep 2020

Empower employees and citizens with connected mobile experiences. Get started with Microsoft for Government.

2020-10-20T09:18:13-07:00

Leveraging the appropriate channels to reach as many citizens as possible is crucial to building the trust and #credibility of your organization. Follow GeeksHD to learn how you can leverage #Microsoft for #Government to create intuitive mobile tools and applications that increase the #accessibility of your services.

Empower employees and citizens with connected mobile experiences. Get started with Microsoft for Government.2020-10-20T09:18:13-07:00
22 Sep 2020

City of Houston: Enabling a mobile workforce

2020-10-20T09:18:17-07:00

Large cities are hubs for innovation, cultural diversity, and, of course, people. In other words, there's a lot going on behind the scenes to ensure everything runs smoothly and that citizens live prosperous lives. In this video, you'll learn how the City of #Houston is using #DigitalTransformation powered by #Microsoft to empower its 22,000 employees with #mobile tools that enable them to work just as efficiently in the field as in the office.

City of Houston: Enabling a mobile workforce2020-10-20T09:18:17-07:00
21 Sep 2020

5 Useful tricks to cut your cloud costs

2020-09-21T08:00:01-07:00

Business owners need to be aware that there are certain unexpected costs associated with the cloud. These costs may not add up to much at first, but they can eventually cost you more than the service is worth. You need to know what measures you can take to keep those costs down. Pay the right price for the cloud services you receive with these five tips.

No standalones

Cloud services come in various shapes and sizes, many of which are standalone platforms with rates that increase over time. Opt for a cloud service provider that offers a suite of products that all work together. It is often less expensive than a group of standalone products. Another benefit of working with a cloud provider is that you receive a single point of contact to resolve your issues quickly and effectively.

Experience matters

If you plan on integrating a standalone cloud service into your system, make sure you hire an experienced integration consultant to facilitate a […]

5 Useful tricks to cut your cloud costs2020-09-21T08:00:01-07:00
18 Sep 2020

How automation boosts your small business’s marketing

2020-09-18T08:00:16-07:00

A solid marketing strategy can make a business profitable. Unfortunately, in the past, not all small businesses were able to spend a huge amount of their budget on marketing. With marketing automation becoming more and more accessible to small enterprises, that has changed. Here are marketing automation benefits your small business should leverage.

Inbound lead assignment

When you have phone calls, emails, and meetings piling up, it’s hard to keep track of which customer needs what and who is working with them. With marketing automation software and tracking, customer service representatives are automatically assigned to inbound leads based on specialties and demographics so they can work on building profitable rapport right away.

Instant responses to email requests

If a customer or prospect sends your business an email via your website or a “Contact Us” form, any delay in response could ultimately cost you a sale. But if you have a marketing automation plan in place, you can customize automatic email responses to these leads as soon as an email is received. This […]

How automation boosts your small business’s marketing2020-09-18T08:00:16-07:00
16 Sep 2020

7 Tips on customizing your Windows 10 PC

2020-09-21T21:51:12-07:00

Getting tired of looking at the same old interface of your Windows PC? That’s not a problem with Windows 10. Here are some of the many ways you can customize your PC and make it a better fit for your work or leisure needs.

Change your themes

The most notable way to personalize Windows 10 is by changing your background and lock screen images. Do this by right-clicking anywhere on your desktop and choosing Personalize. Here, you can choose and preview different backgrounds and themes you can use. You can even add new themes by using images from your gallery or by clicking Get more themes in the Microsoft Store.

Use dark mode

Want to give your Windows 10 an edgier feel? Right-click on your desktop and choose Personalize. Go to Colors. Under Choose your color, select Dark. This changes the colors of your windows and menus from white or gray to black, and text from black to white. The colors on websites and third-party apps remain unchanged, however.

To restore your […]

7 Tips on customizing your Windows 10 PC2020-09-21T21:51:12-07:00
15 Sep 2020

Three important information security predictions for 2020

2020-09-21T21:50:05-07:00

74 percent of businesses have already witnessed the cybersecurity skills gap take a toll on their bottom line. As such, it's critical that organizations seek alternatives to compensate for the lack of #cybersecurity professionals that are needed to keep them secure. Read this article to learn more about this and other key cybersecurity predictions for 2020.

Three important information security predictions for 20202020-09-21T21:50:05-07:00
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