7 Jan 2020

Creating world-class collaboration in a global team

2020-01-07T10:16:27-07:00

"Create a culture of empathy," says Kim DeLine, COO for live streaming company Elevate K-12. Check out this Forbes article where she shares successful strategies on getting along, building engagement, and celebrating differences in your distributed workforce. Microsoft Teams provides a single solution to connect across geograph and organizational boundaries. You have tools to communicate internal announcements, hold online meetings, and foster that culture of learning and shared knowledge that gets results. Contact GeeksHD to build your team with Microsoft!

Creating world-class collaboration in a global team2020-01-07T10:16:27-07:00
7 Jan 2020

Cybersecurity: A Small Business Guide

2020-01-07T08:16:22-07:00

We know you want to protect your customers' data, but how much do you know about the most common types of cyberattacks and how to combat them? Check out this article to see what #security solutions can do for your customers and contact our team at GeeksHD to help you get started.

Cybersecurity: A Small Business Guide2020-01-07T08:16:22-07:00
6 Jan 2020

A day in the life – sales with Microsoft Teams

2020-01-06T17:07:38-07:00

April, a sales rep, is looking to grow her company's Midwest customer base. She starts her day finding a lead in Microsoft Teams and then uses Dynamics and Power BI to dig out connections that turn that lead into an opportunity. By 5pm, she has a new resource to amp up more sales opportunities in the region. Use the powerful combination of #MicrosoftTeams, #Dynamics365 and #PowerBI to dig out connections that can close deals. Learn more: GeeksHD.

A day in the life – sales with Microsoft Teams2020-01-06T17:07:38-07:00
6 Jan 2020

Customer story: Meals on Wheels

2020-01-23T09:17:58-07:00

.@_MealsonWheels serves and nourishes community members across the country. When #MealsonWheels in Greenville County wanted to reach more people in need, the organization's leaders knew they needed a way to keep company data safe and to improve communication among team members. With #security solutions from Microsoft365 Business, #MealsonWheels of Greenville transformed internal processes and went above and beyond the call to serve their community. Want to know how our #Microsoft solutions can benefit your company? Contact our team at GeeksHD for more.

Customer story: Meals on Wheels2020-01-23T09:17:58-07:00
6 Jan 2020

Identity and access management 101

2020-01-23T09:17:53-07:00

Whether it be cloud, mobile, or on-premises, every technology you use stores confidential data that are accessed by your employees. So how do you guarantee the safety of said data from cyberthreats like identity theft, phishing attacks, and more? Identity and access management (IAM) is the answer, and here’s why.

What is IAM?

Identity and access management is a system that secures, stores, and manages user identities and access privileges. It ensures that users are who they say they are and will grant access to applications and resources only if they have permission to use them. System administrators can make it so that employees can only access apps and data they need for work.

Other solutions that go into identity and access management include single sign-on (SSO) and multifactor authentication (MFA). The former allows users to securely log in to multiple applications that they are authorized to access. Meanwhile, MFA sets an additional method of user verification other than passwords. This includes […]

Identity and access management 1012020-01-23T09:17:53-07:00
1 Jan 2020

Cybersecurity: How to defend against insider threats

2020-01-23T09:17:36-07:00

In the cybersecurity world, an insider threat is an individual or business partner who uses company data inappropriately. Today’s companies must take proactive steps to prevent insider threats, which is why we put together some tips and tricks.

#1 Educate

You must teach your team to recognize personally identifiable information (PII) and understand the financial implications of a breach. Each employee needs to grasp the risks associated with violating specific state or federal regulations regarding data privacy and security. For example, when a celebrity is admitted to the hospital, employees may be tempted to sneak a peek at their medical records. As innocent as that may seem, it could result in a hefty HIPAA fine.

#2 Deter

You must put easy-to-understand policies in place to prevent an insider from breaching company data. And those policies must be strictly enforced. In fact, almost every regulatory framework pertaining to data security requires that these policies are published where they can be easily found and that you present them in company-wide meetings. In some […]

Cybersecurity: How to defend against insider threats2020-01-23T09:17:36-07:00
30 Dec 2019

3 Ways AI is changing the healthcare sector

2020-01-23T09:17:27-07:00

Technology plays an important role in streamlining business processes. Artificial intelligence (AI), for example, is making huge strides in the healthcare industry, not only helping medical professionals better care for their patients, but also giving people proactive means of managing their health and lifestyle.

Virtual personal health assistants

At the helm of the AI revolution are virtual personal health assistants. A lot of people are already using such apps through their smartphones, wearable devices, computers, and other gadgets to keep track of their heart rate, blood pressure, and diet.

Virtual health assistants can also set a doctor’s appointment for you and remind you about it. They can document your symptoms so you can relay them to your doctor easily and efficiently.

The proliferation of smart watches and other wearables that utilize AI also helps doctors monitor patients with early-stage heart disease. This enables them to detect potentially life-threatening episodes and deliver the proper treatment earlier, increasing patients’ chances of survival.

Healthcare bots

Healthcare bots are another AI-powered tech making waves in the healthcare […]

3 Ways AI is changing the healthcare sector2020-01-23T09:17:27-07:00
27 Dec 2019

5 tips to lower your printing costs

2020-01-23T09:17:19-07:00

Your growing printing expenditures may be the result of an over-dependence on paper files, the lack of an effective printing workflow, or obsolete printers. With some fresh ideas, clever problem-solving, and the following tips, you could significantly cut down your printing budget.

Replace outdated printers

Your outdated and cheap printers may meet the absolute minimum requirements, but they’re taking a bit out of your IT budget.

Any piece of equipment that is five years old (or older) requires frequent repairs and causes more trouble than it’s worth. Because old printers are no longer under warranty, fixing them is costly and challenging. It’s also difficult to find replacement parts for old printers because manufacturers have stopped carrying them.

When you replace outdated equipment with newer, multi-functional upgrades, you’re investing in hardware that will pay for itself with increases in productivity and efficiency.

Avoid purchasing unnecessary supplies

A poorly managed printer environment will result in a stockpile of cartridges, toners, and reams of paper. This happens when, for example, an employee mistakes a basic malfunction […]

5 tips to lower your printing costs2020-01-23T09:17:19-07:00
25 Dec 2019

Your business’s future is bright with VoIP

2020-01-23T09:17:11-07:00

Voice over Internet Protocol (VoIP) is a phone system that’s been around for over two decades. Though that may seem surprising, it actually makes sense because that’s about how long the internet has been mainstream, and VoIP needs an internet connection to function. Small- and mid-sized businesses (SMBs) should definitely consider VoIP if they want to advance in the future.

First, we’d like to give you a quick rundown of what SMBs get from a robust VoIP calling plan today:

  • Convenience – It’s easy to manage.
  • Scalability – It’s even easier to expand.
  • Economy – Calls over the internet are cheap.
  • Portability – Access from anywhere with high-speed internet.
  • Efficiency – Attach emails, send e-faxes, conduct virtual meetings, etc.

These are the core qualities that make VoIP systems so beneficial to SMBs. But how will value propositions like these be affected by future telephony trends? Could advances in internet technology possibly have adverse effects on VoIP, or will the two continue moving in harmony?

Here’s how VoIP and the internet […]

Your business’s future is bright with VoIP2020-01-23T09:17:11-07:00
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