24 Jun 2020

How to reduce IT costs with thin and zero clients

2020-07-09T10:39:56-07:00

If you want to save money on your IT system, one way to do so is by getting low-priced computer hardware. But that doesn’t mean you should settle for cheap but old or low-end models. Instead, consider investing in thin or zero clients.

What are thin and zero clients?

Thin clients are stripped-down computers with minimum processing power and memory. They rely on a basic operating system (OS) and a network connection to access a more powerful system where almost all computing processes take place.

Zero clients work the same way. The only difference is that there’s no local storage or OS installed on the device; all the software, storage, and processing power sits on a server until you need it. This setup makes a zero client ideal for cutting costs.

What are the benefits of using thin and zero clients?

Reduced hardware costs
If you want computers with low upfront costs, choose thin and zero clients. Conventional desktops start at $600 per user, while thin clients can go as low as $250 […]

How to reduce IT costs with thin and zero clients2020-07-09T10:39:56-07:00
23 Jun 2020

Microsoft’s Teams Is Its Slack Competitor for Office 365

2020-07-09T10:39:40-07:00

Few things decrease productivity more than having multiple, disjointed applications that fail to deliver a unified and seamless user experience. In this article, you'll learn from Microsoft CEO Satya Nadella how the integrated vision of #MicrosoftTeams is helping to resolve key industry pain points to increase productivity and collaboration.

Microsoft’s Teams Is Its Slack Competitor for Office 3652020-07-09T10:39:40-07:00
23 Jun 2020

Microsoft’s Teams Is Its Slack Competitor for Office 365

2020-07-09T10:39:27-07:00

Few things decrease productivity more than having multiple, disjointed applications that fail to deliver a unified and seamless user experience. In this article, you'll learn from Microsoft CEO Satya Nadella how the integrated vision of #MicrosoftTeams is helping to resolve key industry pain points to increase productivity and collaboration.

Microsoft’s Teams Is Its Slack Competitor for Office 3652020-07-09T10:39:27-07:00
23 Jun 2020

3 characteristics that define the modern workplace

2020-06-23T08:32:44-07:00

What happens when multi-ethnic, intergenerational teams are given counterintuitive and rigid tools? Simply put, they don't use them. View this infographic to learn the top 3 trends driving today's #ModernWorkplace, then contact GeeksHD to discover how your organization can benefit from Microsoft technologies.

3 characteristics that define the modern workplace2020-06-23T08:32:44-07:00
22 Jun 2020

Advantages of call recording

2020-07-09T10:39:15-07:00

Customer service representatives are prone to errors; after all, they’re only human. However, if your business is using a Voice over Internet Protocol (VoIP) system, human errors can be minimized by using call recording. Discover how this VoIP feature can enhance your employees’ productivity.

#1. Improve customer service

One of the most important reasons why businesses should always record their calls, no matter its significance, is to ensure high-quality customer service. By reviewing calls, managers can understand how their agents have been dealing with customers, find out whether or not they’ve followed company protocol, and pinpoint any aspects that can be improved on.

Without call recording, managers would have to listen to each call in real time, which is a time-consuming process. By recording each call, not only will your managers save time, but your employees will also be motivated to perform at their best every time they’re on the phone because they know their calls can always be reviewed.

#2. Upgrade employee performance

According to Edgar Dale’s Cone of Learning, people […]

Advantages of call recording2020-07-09T10:39:15-07:00
19 Jun 2020

Microsoft 365 signals a new era of productivity for SMBs

2020-06-19T08:00:27-07:00

In April 2020, Microsoft launched Microsoft 365, the successor to its popular Office 365. But it’s not a mere name change. The tech giant is also introducing improvements to its productivity software that will enhance how your business deals with cyberthreats every day.

Name change

Microsoft has time and again shown that they are willing to make drastic changes to their products and services in the name of development. Their Windows 10 operating system (OS), for instance, is a far cry from its predecessor Windows 8. Microsoft made the jump from what they thought would be a revolutionary tile-based design in Windows 8 to a classic, ergonomically designed Windows 10.

The tech giant has once again made drastic changes, this time to their award-winning line of productivity apps Microsoft Office 365. O365, as it was lovingly referred to for nearly a decade, is now the sleeker, more powerful, Microsoft 365 Business.

Microsoft 365 Business is available to small- to mid-sized businesses (SMBs) on three different subscription plans: Business Basic, Business Standard, and […]

Microsoft 365 signals a new era of productivity for SMBs2020-06-19T08:00:27-07:00
17 Jun 2020

What HTTPS means for cybersecurity

2020-07-09T10:38:58-07:00

As people’s reliance on the internet deepened through the years, cybercriminals also began to move more stealthily. Online shoppers, for instance, can be led to a payment page that has no HTTPS in its URL. If they enter their personal details on this page, they will be a prime target for identity theft without them knowing. Here’s why you should make sure that the websites you visit have a little padlock icon before their URL, and an “S” after the “HTTP” prefix.

HTTPS encryption

The “s” in HTTPS stands for “secured”. It was introduced in 1995, so older websites that have been left on its own without regular maintenance usually don’t have it. But even to this day, unsecure websites exist, and fraudsters can easily take advantage of them.

When you visit a site with an HTTP connection, everything you type or click on that website is sent without encryption. This means that anyone who intercepts the data transferred between the website and your computer can readily view them. Cybercriminals […]

What HTTPS means for cybersecurity2020-07-09T10:38:58-07:00
16 Jun 2020

Collaborate better with Microsoft Teams. Subscribe to learn more.

2020-07-09T10:38:39-07:00

Choosing the correct tools to collaborate is now a key aspect of every organization's digital transformation strategy. Subscribe now to GeeksHD and receive the latest insights into how #MicrosoftTeams and #Office365 can empower your business to achieve growth and scalability.

Collaborate better with Microsoft Teams. Subscribe to learn more.2020-07-09T10:38:39-07:00
15 Jun 2020

J. Walter Thompson creates a global collaboration hub with Microsoft technologies

2020-07-09T10:38:19-07:00

How do you enable effective interaction across a digital workspace while increasing productivity and efficiency? For J. Walter Thompson, one of the world's largest communication agencies, the answer was to fully integrate #Microsoft #Office365 with #Teams across all of its global offices. Watch this video to learn more, then contact GeeksHD to see what Teams can do for your business.

J. Walter Thompson creates a global collaboration hub with Microsoft technologies2020-07-09T10:38:19-07:00
15 Jun 2020

Ways MSPs are empowering businesses amid a global crisis

2020-07-09T10:38:04-07:00

To make it through the heightened economic uncertainty brought about by the COVID-19 pandemic, businesses are protecting their cash flows and focusing on their core competencies. Managed IT services providers (MSPs) are lending a hand, too — by empowering remote teams and helping small businesses leverage technology to keep operating despite the myriad challenges. Here’s exactly what MSPs are doing.

Providing infrastructure and service desk capabilities

In today’s digital work landscape, MSPs are keeping their noses to the grindstone to fulfill customer demands and help keep businesses running. While many small companies have taken the first step of transitioning to remote work, they still need help managing the logistics.

Right now, MSPs are providing customers with IT infrastructures and taking on a host of network tasks, including configuring hardware, establishing remote connections, and managing backup and storage options, among other activities. These all help to ensure that company networks are reliable enough to facilitate a remote workforce.

MSPs are also offering service desk capabilities, providing companies with a centralized resource for […]

Ways MSPs are empowering businesses amid a global crisis2020-07-09T10:38:04-07:00