Here are more VoIP features you can use
Chris Wanamaker2018-09-14T10:01:02-07:00
The many features available for VoIP may overwhelm and confuse you. You might even overlook a lot of them. How do you keep track of all its applications and functions? We’ve compiled a list of features included with your VoIP service that often go unnoticed.
Busy lamp field
The busy light notifies you when people can’t take your call. You avoid disrupting someone from an important phone call, and you can choose to wait or call someone else. You can manage your call times more efficiently, especially if you make several calls a day.
In-call coaching
Train your employees on how to speak with clients over the phone using add-on services like Barge and Whisper. Barge enables you to silently monitor your employee’s phone conversation, while Whisper allows you to coach your employees during a call, without the customer hearing you.
Hot desking
It lets you transfer your phone settings and preferences over to another IP device. Any available IP phone can become your “personal” phone when needed.
Hold Music
Make waiting […]
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